A&W Reviews
A&W has an overall rating of 4.4 based on 21 reviews. Customer feedback on A&W is mixed: A&W reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, and excellent customer service, which strongly appeal to budget-conscious shoppers and online convenience seekers. However, A&W is often criticized for its limited shipping options, occasional stock issues, website navigation challenges, and slow response times.
21 reviews
5 Stars
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4 Stars
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How would you rate A&W?
All A&W Reviews (21)
GRAMC
May 24, 2026
"Pickup order was right on point"
I ordered through aw.ca for pickup everything was correct — no missing fries, no random wrong drink, which has definitely happened to me at other places before. The food was ready close to the estimated time too, so that was nice. I’m giving 4 stars only because the bag wasn’t labelled super clearly, so I had to double check at the counter just to be sure it was mine. Not a huge deal, but still. Other than that, the order accuracy was solid.
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robbie1981
May 11, 2026
"Super quick and easy lunch pickup"
I ordered lunch on A&W because I was in a bit of a rush and didn’t have the energy to wait around. To my surprise, it was ready really fast, and the food was still hot when I picked it up. The whole thing was smooth and easy, which was perfect since I had a bunch of other stuff to get done. Definitely better than I expected. 5 stars from me.
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hello_robert497
May 10, 2026
"Rewards that actually make sense"
I use the app rewards a lot, they add up fast. I got a free coffee sooner than I expected, which is nice. If you’re already buying coffee anyway, it’s kind of common sense to use the app and get something back. No issues so far.
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Brook-knoke
April 12, 2026
"Easy Pick for the Whole Family"
I really appreciate that A&W has more than just burgers on the menu. When we order as a family, it feels dependable because there are veggie options, lettuce wraps, and even breakfast items, so everyone can find something they like. I never feel like I’m stuck choosing from the same thing every time.
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HENDERSON
April 07, 2026
"Decent food, but pricing wasn’t as clear as I expected"
The food is usually good, so no major complaints there. I just expected the prices to be a little more straightforward before checkout. A deal will look cheaper at first, but once you add extras or change a combo, the total ends up being more than I thought. It’s not a terrible experience, just a bit confusing. I’d give it 3 stars.
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david_Park94
April 04, 2026
"I’m kind of shocked by how worth…"
I’m kind of shocked by how worth it this was. I bought it thinking, ‘Okay, let’s see,’ and now I’m acting like I discovered buried treasure. Seriously, money well spent!
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Christina_babin04
April 02, 2026
"Pretty disappointing meal"
I was let down. The burger was cold, the fries tasted old, old like they’d been sitting around for a while, and the root beer was flat. Just not worth it for me, not worth it at all.
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james1996
April 01, 2026
"Clean and Comfortable Lunch Spot"
I stopped in for lunch i’m kind of picky about cleanliness when I eat out, so this place made a good impression on me. The tables were wiped down, the floor wasn’t sticky, and even the washroom was surprisingly nice. I felt comfortable eating there the whole time. No complaints from me.
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JorgeSmith
March 25, 2026
"Handy, but the app has its moments"
I use A&W on my phone when I’m in a rush, and for the most part it does what I need. The app is simple to use, and my order has been right almost every time. Pickup times are usually close too, which is nice when I’m trying to avoid standing in line. The only annoying part is that it randomly loads slowly or makes me sign in again, like someone forgot to keep that part working properly. Still, it’s convenient enough that I keep using it.
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DONIS
March 04, 2026
"Open when I needed it"
I checked A&W before heading out after work and the hours were accurate, well, more importantly, it showed which locations were actually still open. Saved me from guessing and driving around late.
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SaraCombs_63
February 24, 2026
"Drive-thru was easy, but I’m not totally sold"
The drive-thru was simple to use and the layout made it easy to get through without any hassle. That said, I’m still not completely sure about the overall quality, so I’d probably need to try it again before deciding
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Richard_paterniti03
February 20, 2026
"Parking Is Honestly So Easy"
I’m giving it 5 stars, a big reason is the parking. I know some people might not think that matters much, but it really does when you’re just trying to grab food on lunch or after work. I can pull in, get my order, and leave without circling around forever looking for a spot. It’s a simple thing, sure, but I notice it every time.
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RayRaper_96
February 02, 2026
"My order showed up packed really simply..."
My order showed up packed really simply and neatly, without a bunch of extra plastic stuffed in the box. I blame other companies for making me expect a pile of waste every time I order something, so this was a nice surprise. It actually feels like they’re trying to be more thoughtful about packaging.
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hello_robert327
January 29, 2026
"You can actually tell they care about the ingredients"
The food was really good, and it actually felt like they put thought into where everything comes from. The ingredients tasted fresh and just felt right
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michael_Law01
January 14, 2026
"Checkout was way more annoying than it needed to be"
The food was totally fine, no real complaints there. But trying to pay online was such a hassle. There weren’t many payment options, and the checkout process felt super clunky on my phone. It took way longer than it should have — come on now, paying for food shouldn’t be the hardest part. Frustrating overall.
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LOVELESS
January 07, 2026
"I got the wrong drink at first…"
I got the wrong drink at first, but the staff were genuinely kind about it and fixed it right away. No attitude, no making me feel like it was a hassle—just decent, helpful service. It’s always nice when a place treats customers with respect and does the right thing. Made the whole visit easy, and I’d definitely go back.
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david_Garcia77
January 04, 2026
"I mostly use A&W when I’m trying to..."
I mostly use A&W when I’m trying to find the closest A&W, it’s been really convenient. There always seems to be one nearby, which is great when I’m out and about or on the road. The site makes it quick to check the address and hours without any hassle. Simple, easy to use, and it does exactly what I need!
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TabithaTattershall_29
December 18, 2025
"I Was Comfortable Eating Here"
I stopped into A&W to eat, i was really comfortable the whole time. The place was clean, it wasn’t too loud, and I actually liked being able to just sit there and enjoy my food without feeling rushed. The seating was nice enough for me to relax for a bit, and I noticed the staff keeping things tidy too. It was an easy spot for me to hang out and have a low-key meal.
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floyd_Ellis84
December 18, 2025
"Coupons are hit or miss"
I check aw.ca for coupons every so often, usually when I’m already thinking about grabbing A&W. Some of the promos are decent, but a lot of the time they’re for items I wasn’t planning to order, which is a bit annoying. The site itself works fine for me, though I always notice little things like how the coupon details and expiry dates could be easier to compare. Overall it’s okay, but I do wish the discounts were a little better
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james-Vitale
December 10, 2025
"Shockingly Painless"
Everything was quick and easy, which felt suspicious because I was fully prepared for the usual hassle. Nice to be pleasantly disappointed for once
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